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Many refugees arrive in Canada with nothing. Sometimes they are distressed or demoralized from years in refugee camps. The Red Cross Society’s First Contact Program helps them get the information they need, almost as soon as they touch foot on Canadian soil.
First Contact operates a 24-hour, multilingual phone-line for refugees. Information about housing, education programs, working and their rights is just a phone call away, and can help ease the transition into Canada. To make it even easier for refugees, the contact number is available at borders and airports.
Vancouver Foundation supported First Contact with three grants, including one specifically aimed at funding the transportation costs of refugees, helping pay for the cost of bus tickets so they can get around in their new country.