To file a complaint about our services, actions, or inaction by Vancouver Foundation employees, board, or community advisors, please follow the steps on our Complaints Policy page.
File a Complaint
Our Code of Conduct and Ethics
Vancouver Foundation follows a 13-point code of conduct to carry out our mission with integrity, fairness and accountability.
Read Our Code of Conduct
Fund & Investment Policies
This set of policies is intended to guide our fundraising while protecting donor interests. It also includes our Donor Bill of Rights at Vancouver Foundation.
Read Our Fundraising Policy
Investment Policy for the Consolidated Trust Fund (CTF)
The policy outlines how we invest, manage, and monitor the Consolidated Trust Fund.
Read Our Investment Policy for the CTF
Investment Policy for the Socially Responsible Investing (SRI) Fund
The policy outlines how we invest, manage, and monitor the Socially Responsible Investing Fund.
Read Our Investment Policy for the SRI
We Respect Donors’ Rights
In our stewardship of donors, Vancouver Foundation follows the principles in the Association of Fundraising Professionals’ Donor Bill of Rights. This set of principles has been endorsed by organizations that set philanthropic standards, like Imagine Canada.
Read Our Donor Bill of Rights
We Support Open Licensing
We allow our data and intellectual property to be used, shared, and remixed by others (as much as is appropriate), while also bearing in mind the First Nations principles of ownership, control, access, and possession (OCAP). We also encourage others in the charitable and non-profit sector, especially our grantees, to do the same.
Learn more about Our Open Licensing Practice
We are a Living Wage Employer
Vancouver Foundation pays all permanent and contract staff a Living Wage. We also encourage grant seekers to request enough funding to enable them to pay their staff a living wage.
Read Our Living Wage Statement